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2026-01-16 22:29 UTC · cs.HC · cs.HC

Toward Human-Centered Human-AI Interaction: Advances in Theoretical Frameworks and Practice

Zaifeng Gao, Yuanxiu Zhao, Hanxi Pan, Wei Xu

With the rapid development of artificial intelligence (AI), machines are increasingly evolving into intelligent agents, and the human-machine relationship is shifting from traditional "human-computer interaction" toward a new paradigm of "human-AI collaboration." However, technology-centered approaches to AI development have gradually revealed limitations such as fragility, bias, and low explainability, highlighting the urgent need for human-centered AI (HCAI) design philosophy. As a systems engineering approach, the successful implementation of HCAI depends critically on the design and optimization of high-quality human-AI interaction (HAII). This paper systematically reviews our research team's nearly decade-long exploration and practice in HCAI. At the level of research vision, we were among the first in China to systematically propose HAII as an interdisciplinary field and to develop a human-centered conceptual framework for human--AI collaboration. At the theoretical level, we introduced frameworks for human-AI joint cognitive systems, team-level situation awareness among intelligent agents, and shared social understanding, forming a relatively comprehensive theoretical system. At the methodological level, we established a hierarchical HCAI framework and a taxonomy of HCAI implementation methods. At the application level, we conducted a series of studies in domains such as autonomous driving, intelligent aircraft cockpit, and trust in human-AI collaboration, empirically validating the effectiveness of the proposed frameworks. Looking ahead, research on HCAI and HAII must continue to advance along three dimensions: theoretical deepening, methodological innovation, and application expansion, promoting the development of an intelligent society that is human-centered and characterized by harmonious human-AI coexistence.
arXiv abstractPDF

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